Letter From Scott Vincent (CEO)
P. O. BOX 100
2704 Railroad Ave. Ceres, California 95307
Phone (209) 537-4747 Fax (209) 537-1753
March 25, 2020
To our valued Partners,
Primarily, we hope all of you stay healthy during this unprecedented period.
Amid widespread social and economic uncertainty driven by the global health crisis, we all face numerous challenges. As designated by the Under Secretary of Defense memorandum, West-Mark has been identified as supplying “essential critical infrastructure support” for the truck and trailer transportation industry and the DOD (Dept. of Defense). Our manufacturing facilities and service centers are continuing to operate in support of the DOT transportation industry and the DOD.
There are two (2) major challenges we all face at this time. First is the supply chain. West-Mark has been and will continue to be in constant contact with our vendor/partners to ensure that we receive the vital parts and materials needed to support production, service, and repair. Some of these challenges are completely out of our control, but please be assured we are working with our vendor/partners continually trying to find options. Secondly, we are meeting daily with our team members to update, inform, and assure these great people that we are following all protocols as required by the CDC.
Obviously, this is a very fluid situation and please do know that we are continually addressing every challenge to the best of our ability. We will continue to communicate with you concerning the status of your trucks and trailers.
If you ever have any questions, I am available to you through email (firstname.lastname@example.org) or by phone (M-209-765-2338).
May the good Lord continue to bless you!
All my best, Scott Vincent
(D) 209-343-3115 (M) 209-765-2338